[ Guide 02 · Payment ]
How You Get Paid
Making sure you are paid for your work, on time and at the highest rate possible, is the most important step in our cycle. This is the pay cycle, the key dates and the reasons behind them.
[ Read time: two minutes ]
[ Paid on the 5th and the 20th ]
[ The Cycle ]
Two cut offs, two pay runs, every month.
The only dates to remember are the 15th, the last day of the month, the 5th and the 20th.
Why do we collect your billings?
Apart from ECLIPSE we cannot tell when an invoice has been paid. For WorkCover and gap fees especially, we need to know what has landed and what still needs chasing.
Apart from ECLIPSE we cannot tell when an invoice has been paid. For WorkCover and gap fees especially, we need to know what has landed and what still needs chasing.
[ Step 01 ]
Billings collated
over a fortnight
over a fortnight
Every invoice raised and every payment received in the period
It is the best service for assistants.
We chase actively on your behalf because our income depends on yours. And you are never out of pocket for any billing commission.
We chase actively on your behalf because our income depends on yours. And you are never out of pocket for any billing commission.
[ Step 02 · Midnight Cut Off ]
15th & last day
of the month, at midnight
Why do we wait?
Several health funds register a payment as paid while the money does not land in our account for several days.
Several health funds register a payment as paid while the money does not land in our account for several days.
[ Step 03 ]
4 days
between cut off and pay run
So the run is right.
We never transfer an amount we have not received, and the four days give us a chance to check the pay run is correct.
We never transfer an amount we have not received, and the four days give us a chance to check the pay run is correct.
A pay run was less than expected?
Pay runs do not correlate to any given list. A smaller run just means some invoices have not been paid to us yet.
Pay runs do not correlate to any given list. A smaller run just means some invoices have not been paid to us yet.
[ Step 04 · Pay Run Processed ]
5th & 20th
commission withheld
Questions about a payment?
We are always happy to be contacted. Email admin@mysurgassist.com.au any time.
We are always happy to be contacted. Email admin@mysurgassist.com.au any time.
[ With Every Run ]
Fortnightly disbursement report & remittance advice
Quarterly & EOFY statements